Bangkok Hospital Pattaya was founded on 23rd June 1990 in Pattaya, a seaside holiday destination, which has grown to become one of the most popular Thailand holiday destinations and is located on the Eastern Seaboard of Thailand, Chonburi province. It is one of the 30 locations run by Bangkok Dusit Medical Services, the Bangkok Hospital Group and is the main referral hospital for the Eastern Seaboard of Thailand.
We have been growing since 1990, to become a 300 bed facility and the center of specialized healthcare which provides all necessary diagnostic and curative services.
Our Heart Center: This is equipped with all special diagnostic instruments to analyze the heart and it conditions, including two Catheterization labs for Coronary Artery Angiograms to detect blocked arteries around the heart, equipment for Cardiac Electrophysiological Study (EP) and Radio Frequency (RF) Cardiac Ablation and Device Therapy. We can carry out Coronary Artery Bypass Surgery without using an artificial heart-lung machine.
We are the first hospital in the Eastern Region with all these technologies, equivalent to those used in the major hospitals in Bangkok.
We also established renowned centers such as our Brain and Neuro-Science Center, Emergency Medical Services Center, Beauty Center - Dermatology and Cosmetic Surgery Center, Minimally Invasive Spine Surgery Center etc.
For the past two decades, we have also strived continuously to become a center of excellence. This has led us to recruit more than 100 full time specialists currently active in our hospital, and made us invest in modern high-tech medical equipment to help those specialists to make accurate diagnoses and to help them give the best available treatments to their patients. These include Digital MRI 3.0 T , 128-slice CT scan, OCT scan (for retinal tomography), PACS (Picture Archiving and Communication System) and completely electronic patient records.
On top of that, to create a more convenient and comfortable ambience for our customers, the area of Bangkok Hospital Pattaya was expanded from 5 to 9 acres (20,800 square meters to 36,800 square meters) and since November 2006 a new 15 storey building was added to the original complex.
Not only has our hospital grown, but Pattaya is also changing for the better, becoming a world renowned family tourist destination and preferred “retirement destination”.
A large number of international tourists visit this city each year (40 percent of the total number of all our patients). The hospital provides interpreters covering more than 20 different languages to assist patients in all matters covering communication with the medical personnel, health insurance problems, embassy liaison and also referral services. The hospital also has cultural and language training courses for the staff make sure they understand cultural differences and develop their language skills to provide the best service for the international patients. Of course, we also service Thai patients who are equally important to us, with the same standards and medical technology.
Bangkok Hospital Pattaya was certified ISO 9002 in 1997 (and updated to ISO 9001 2000), and in the same year, the hospital was officially recognized as the best provider of goods and services, in the field of businesses serving high numbers of foreign customers. Bangkok Hospital Pattaya is only the third hospital that has been awarded this accolade. As the continuous development of the hospital continues, Bangkok Hospital Pattaya has been given the best Hospital Management Asia Awards, The HMA Awards, for three consecutive years: 2004, 2005 and 2006.
The Bangkok Hospital Pattaya which had been accredited initially by the Joint Commission International (JCI) in 2009, was reviewed by the JCI in September 2012 and then again in 2015, to see if the previous standards of excellence were still being met by the hospital.
The review process takes a week, for the panel of overseas examiners to go through all the different departments of the hospital, examine standard working practices and interview doctors and nurses, as well as judging the standards of the housekeeping, the wards and the Out Patient Clinics and all administrative processes. No matter how well prepared you feel that you are, until the examiners publish their findings, it is a nervous time for the management and staff who work hard to meet the standards, both old and new, for the re-accreditation. There were many smiling faces after the positive week-long review, which allows the hospital to keep its international accreditation for another three years.
These awards are the result of the effort of the administrators, the physicians and all staff Bangkok Hospital Pattaya. We will continue developing our medical service standards and quality to be one of the best health care providers in Thailand and South-East Asia. We confidently look forward to the years to come.