Subang Jaya Medical Centre Revolutionises Healthcare, Bringing the Hospital to Homes

Subang Jaya Medical Centre (SJMC) is proud to introduce Connected Care, a revolutionary remote patient care ecosystem that transforms healthcare delivery by bringing seamless services directly to patients' homes. The first of its kind in Malaysia, this innovative solution emphasises connectivity and remote monitoring by a trusted healthcare provider, enabling patients and their loved ones to access healthcare anytime, anywhere. 

In line with SJMC's commitment to innovation, SJMC has collaborated with the Malaysian Research Accelerator for Technology & Innovation (MRANTI) and joined the MRANTI HealthTech Hub, an initiative by the Ministry of Science, Technology, and Innovation (MOSTI) and the Ministry of Health Malaysia (MOH), to drive further advancements in healthcare technology and foster transformative innovation in patient care.

"We want to shift from patients to people, from healthcare to health, from hospital to home. With the launch of Connected Care, we bring a transformative revolution to healthcare delivery, empowering patients with seamless access to professional and affordable care in the comfort of their own homes. Our participation in the MRANTI HealthTech Hub further solidifies our commitment to collaborating for greater impact, driving advancements in healthcare technology, and fostering transformative innovation to spur the industry forward," said Bryan Lin, Chief Executive Officer of SJMC.

Present at the launch of Connected Care are (L-R) Peter Hong, Group Chief Executive Officer of Ramsay Sime Darby Health Care Sdn Bhd (RSDH), Khairil Anuar Sadat Salleh, Chief Commercial Officer, Malaysian Research Accelerator for Technology & Innovation (MRANTI), Bryan Lin, Chief Executive Officer of Subang Jaya Medical Centre (SJMC), and Farizal B. Jaafar, Acting Chief Executive Officer of the Malaysia Healthcare Travel Council (MHTC).

Connected Care marks a significant milestone in SJMC's commitment to building a comprehensive, end-to-end healthcare system. This innovative ecosystem expands upon SJMC's existing HomeConnect and TeleConnect services, encompassing six areas of care with the latest addition, SeniorConnect. This service caters specifically to senior patients aged 65 years and above, who could be living apart from their loved ones with the support of a caregiver.

SeniorConnect, a core component of Connected Care, offers remote patient monitoring services tailored to the unique needs of senior patients. Through this service, healthcare professionals can accurately record and closely monitor individuals' vital signs daily and deploy immediate help if necessary. The advanced remote monitoring system ensures that seniors receive the necessary care and attention, promoting their well-being and peace of mind to their loved ones. 

MRANTI HealthTech Hub programme offers healthtech innovators, technology providers, and other ecosystem players access to sandboxes, programmes, and services that speed up the commercialisation of healthtech products and solutions. 

As part of this collaboration, SJMC and the MRANTI Healthtech Hub will join forces as sandbox partners, providing a platform for technology companies to test and validate their products. This effort offers an invaluable opportunity for these companies to showcase their solutions, and if their products align with SJMC's needs, there is potential for SJMC to procure and implement these technologies.

With the support of the MRANTI Healthtech Hub, SJMC gains access to an extensive network of healthcare technology companies. This invaluable assistance empowers SJMC to explore, engage with, and leverage the innovations and solutions offered by these cutting-edge companies, further enhancing the quality of care provided to patients.

“Together, we aim to evaluate how these technologies perform in real healthcare settings and ensure the best possible outcomes for patients. This collaboration will bring value not only to MRANTI HealthTech Hub but also to our Integrated Healthcare Cluster (IHC) that will be developed through public-private collaboration. IHC will be a one-stop centre to accelerate local R&D commercialisation and technology adoption in healthcare and medicine,” said Dzuleira Abu Bakar, Chief Executive Officer of MRANTI.

The MRANTI IHC which was launched last year will be developed on a 10-acre land and it will accelerate the exploration and development of healthcare and medical technology. Capacity-building programmes, laboratories and research facilities will be provided to enable innovators to stress test ideas, prototypes, applications and various related solutions through the use of technology, equipment and 4IR facilities in a live environment.

Also present to witness the collaboration agreement signing ceremony is Farizal B. Jaafar, Acting Chief Executive Officer of the Malaysia Healthcare Travel Council (MHTC). "On behalf of MHTC, I would like to extend my heartfelt congratulations to SJMC, one of the finalists in our Flagship Medical Tourism Hospital Programme (FMTH Programme), on the successful launch of Connected Care and SeniorConnect. This achievement exemplifies the spirit of 'people caring for people' and showcases the increasingly pivotal role of digitalisation in healthcare, bringing services closer to patients and enhancing the patient experience. This aligns perfectly with the FMTH Programme's goals of elevating medical and service excellence.”

“MHTC is also honoured to witness the strategic collaboration between SJMC and MRANTI, a key digital enabler in the FMTH Programme. This partnership serves as an excellent example of alliances that redefine industry standards and raise the bar of healthcare provision. We take pride in how our FMTH Programme has fostered greater collaboration within the healthcare travel ecosystem. Today, we celebrate the convergence of visionary healthcare technology and compassionate care, as we strive to elevate patient care and bring us closer to our aspiration of providing the Best Healthcare Travel Experience,” he added.

Bringing Healthcare Closer to You Through Connected Care

TeleConnect offers a free-for-all dedicated medical personnel who provides prompt assistance for medical inquiries, clinic appointments, and more. Meanwhile, HomeConnect specialises in essential nursing services, delivering hygienic care, wound dressings, medication administration, and diabetes education for those requiring in-home or post-discharge care. 

The SeniorConnect kit includes a blood glucose test strip, blood glucose monitor, blood pressure monitor, pulse oximeter, thermometer, WiFi modem and gateway for connectivity to SJMC. These devices are subject to prescription by a doctor, ensuring personalised healthcare monitoring. Patients have the option to monitor their own health readings through a provided link, accessible to nominated caregivers or family members upon request. The SeniorConnect kit is certified by the MOH and meets the quality standards set by the Medical Device Authority. This service is currently available for SJMC patients on a subscription basis.

GPConnect will soon offer the added convenience of consulting trusted consultant cardiologists alongside General Practitioners (GP) for heart-related concerns, enabling expert assessment remotely. ICUConnect will introduce remote monitoring by the intensive care unit (ICU) nurses, aiding caregivers as they care for critically ill loved ones from the comfort of their homes. HospitalConnect aims to provide shorter hospital stays with comprehensive post-discharge monitoring for various patient needs. 

This commitment to excellence has earned SJMC recognition from the MHTC. Being selected as one of the four finalists in the prestigious FMTH Programme 2023-2025, SJMC proudly represents Malaysian healthcare globally, further highlighting their commitment to delivering outstanding healthcare services to local and international patients. For more information on SJMC and its services, visit https://subangjayamedicalcentre.com/